TOS & Returns policy

Returns are accepted up to 30 days from the date of purchase, all return shipping must be paid for by the buyer.
return any products to the sender address on the package via standard post. For any other queries contact us a goblinskatecompany@gmail.com

Privacy Policy for Shipping

This Privacy Policy outlines how we handle and protect your personal information when you engage with our shipping services. We recognize the importance of privacy and are committed to maintaining the confidentiality and security of the information you provide to us. This policy explains the types of personal data we collect, how we use it, and the measures we take to ensure its protection. By using our shipping services, you consent to the practices described in this Privacy Policy.

Information We Collect:

1.1. Personal Information: When you use our shipping services, we may collect certain personal information, such as your name, address, contact details, and other relevant shipping details necessary for the completion of your shipment.

1.2. Tracking Information: We may collect tracking information related to your shipments, including but not limited to tracking numbers, origin and destination addresses, delivery status, and related updates.

1.3. Communication Information: If you contact us through various channels, such as email, phone, or online chat, we may collect and retain the information provided during such interactions.

Use of Information:

2.1. Order Fulfillment: We use the collected personal information to process and fulfill your shipping orders, including arranging pickups, facilitating deliveries, and providing shipment status updates.

2.2. Customer Support: We may use your personal information to respond to your inquiries, provide customer support, and address any concerns you may have related to our shipping services.

2.3. Service Improvement: We may analyze the data collected to improve our shipping services, enhance the user experience, and develop new features and functionalities.

2.4. Legal Compliance: We may use and disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

2.5. Marketing Communications: With your explicit consent, we may use your contact information to send you promotional materials, newsletters, or other marketing communications about our shipping services. You can opt-out of receiving such communications at any time.

Data Protection and Security:

3.1. Confidentiality: We maintain strict confidentiality and restrict access to your personal information only to authorized personnel who need it to perform their duties and provide you with our shipping services.

3.2. Security Measures: We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

Data Sharing:

4.1. Third-Party Service Providers: We may engage trusted third-party service providers to assist in the provision of our shipping services, such as transportation companies or customs agents. These providers are bound by confidentiality obligations and are authorized to use your personal information solely for the purposes specified by us.

4.2. Legal Requirements: We may share your personal information when required to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests from public authorities.

Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely dispose of or anonymize your